US Returns are free for first return!

What is your return policy? 90 days from date of purchase. Store credit after 90 days.

I want you to be happy with your purchase. Returns are cheerfully accepted on most items. You have up to 90 days to return an item for a full refund. Returns made after 90 days will be credited with a store gift card.
  • Knitting patterns cannot be returned.
  • Books are only returnable when still wrapped in original packaging and undamaged.
  • Yarn that has been wound from the original skein into a center pull ball is non-returnable.
  • No Odors, please! If you smoke or otherwise have scent or air fresheners, be aware that the odor can cling to textiles - I cannot accept any yarn that has a smell.
  • No Febreeze, please! Please do not apply any air fresheners to the textiles in an attempt to remove odors - Chemical fresheners only add a layer of fragrance.
  • No Pet Fur, please!
  • Customized items are non-returnable.
To qualify for a return the item must be in identical condition as sold and re-saleable. Some examples: No pet fur or lint, yarns must be in original packaging (skeins or balls) with labels, books must be unread.
Please note, if a returned textile has scent or pet fur I cannot accept the return. In this event you will be contacted and have the option of having the yarn shipped back to you at your expense.

For your convenience I can have my shipping service email you a free ship label for the first return, US orders only.

Contact me or email for your free shipping label.

Address for return shipments:
Purple Sage Yarns
3003 W 11th Ave
Suite 182
Eugene, OR 97402

Note that international orders returned due to non-collection of taxes (entry fees, customs, GST, VAT, etc.) will have postage costs deducted from refund, even if original shipment qualified for Free Shipping option.